Business: Astea International Inc. develops, markets and supports service management software solutions, which are licensed to companies that sell and service equipment, and/or sell and deliver professional services. Astea solutions are used in industries, such as information technology, medical devices and diagnostic systems, industrial controls and instrumentation, retail systems, office automation, imaging systems, facilities management, telecommunications and other industries with equipment sales and service requirements. It provides customers with a range of professional consulting, training and customer support services to implement its products and integrate them with other corporate systems, such as back-office financial and enterprise resource planning applications.